Privacy Policy – The Total Beauty Planner
Last Updated: [Insert Date]
The Total Beauty Planner ("we," "our," or "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains what information we collect, how we use it, and the choices you have about your data. It applies to all users of The Total Beauty Planner mobile app, website, and related services.
Information We Collect
We may collect the following types of information:
a) Account Information
- Name, email address, password, profile photo (if uploaded).
b) Subscription & Payment Data
- Payment details are processed securely through Apple's App Store or Google Play Store.
- We do not store your full payment card information.
c) Usage Data
- App activity (features used, interactions, session length).
- Crash logs, performance data, and analytics.
d) Device Information
- Device type, operating system, IP address, language settings.
e) Optional Data You Provide
- Any content you store in the app (appointments, notes, client details).
How We Collect Information
- Directly from you when you create or update your account.
- Automatically via in-app tracking and analytics tools (e.g., Firebase, Google Analytics).
- From third-party services you connect to the app (e.g., Apple or Google sign-in).
How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the app and its features.
- Process subscriptions and payments.
- Send important updates about your account, subscription, or app features.
- Monitor performance, troubleshoot issues, and enhance security.
- Comply with legal obligations.
Data Storage & Security
- Your account data is stored securely on Amazon Web Services (AWS).
- Access to personal data is limited to authorized staff on a need-to-know basis.
- We use encryption and industry-standard security measures to protect your data.
Data Sharing
We do not sell your personal information. We may share your data only with:
- Service providers that help us operate the app (e.g., hosting, analytics, payment processing).
- Legal authorities if required to comply with applicable laws or protect rights and safety.
Your Rights
You have the right to:
- Access and request a copy of your personal information.
- Correct or update your information.
- Request deletion of your account and associated data.
- Withdraw consent for optional data processing.
- Opt out of non-essential communications.
Account Deletion
You can delete your account from the app at any time. Once deleted, your account data will be permanently removed from AWS within [X] days (except where retention is required by law).
Third-Party Services
We may use third-party services for analytics, crash reporting, and payments. These services have their own privacy policies:
Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect their personal data.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted in the app and on our website with a revised "Last Updated" date.